Need assistance? We’re here to help.
Frequently Asked Questions.
Q. Where’s my Kit?
A. Our current lead time is 3-4 weeks from the date of order.
If this time has already elapsed and you’d like to chase your order, just get in touch.
Q. How do I turn on my Kit?
A. Simply plug in the kit to a mains plug and switch the power button to ON on the side of the case.
Q. Where are my account details?
A. We send a printed document with all the important account details enclosed inside your kit.
Q. Do you sell worldwide?
A. Yes! We have a long list of resellers in various countries around the world.
Help Articles
Take a look at our Help Articles which may help you resolve the issue you’re currently facing.
Start a Ticket
Send our team a ticket and we’ll take a look at the issues you’re having.